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Accessing purchased videos

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Previous Back to: Off-topic3 Replies

Welcome! / Forums / Off-topic / Accessing purchased videos

  • This topic has 3 replies, 4 voices, and was last updated 2 years, 8 months ago by Greg C.
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  • Dmytro
    22 November 2019 at 5:45 pm #629723

    After membership options were changed yet again, it seems I can’t access videos I have purchased in the past. Does anyone know whether this is intentional?

    It also seems there’s no way now to purchase a particular project I might be interested in?

    --
    best wishes

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    Tim DeMarais
    7 December 2019 at 8:40 pm #634381

    I noticed the change, but I have not had any problems viewing videos I purchased. If you contact them directly, vice using them forum, l’m sure they will quickly answer your questions.

    Settings
    Daniel Rich
    14 February 2020 at 3:04 pm #649010

    I am having the same problem. I can no longer access purchased videos(got busy for a few months so haven’t logged in in a bit). I just reached out and will see what they say.

    That is super unfortunate if you can no longer purchase videos. I don’t have alot of woodworking time so I like to purchase one or two a year and slowly work through it over many months.

    Settings
    Greg C
    12 May 2020 at 4:54 am #660991

    I haven’t logged on for awhile and I have no access to videos from my library that were paid for. I also had credits accrued for use towards future purchases that were part of paying for my premium membership that have disappeared. I have sent an email to “contact us” asking for answers and have been completely ignored.

    I was never contacted about any changes. No emails, no messages in my member inbox, no notifications.

    Some sort of explanation or contact would be the bare minimum I would expect from anyone.

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  • Video Library
  • Gallery
    • Bedside Cabinet Gallery
      • Assembly Table Gallery
      • Bathroom Cabinet Gallery
      • Bench Stool Gallery
      • Blanket Chest Gallery
      • Bookends Gallery
      • Book Shelves Gallery
      • Breadboard-end Cutting Board Gallery
      • Carrying Tote Gallery
      • Chess Board Gallery
      • Chest of Drawers Gallery
      • Christmas Gallery
      • Coasters Gallery
      • Coat Rack Gallery
      • Coffee Table Gallery
      • Corner Shelf Gallery
      • Craftsman-style Lamp Gallery
      • Dining Chair Gallery
      • Dovetail Boxes Gallery
      • Fly Swat Gallery
      • Frame Saw Gallery
    • Foot Stool Gallery
      • How to Make a Table
      • Joiner’s Mallet Gallery
      • Joiners’ Toolbox Gallery
      • Keepsake Box Gallery
      • Laptop Desk Gallery
      • Leaning Wall Shelf Gallery
      • Mitre Box Gallery
      • Occasional Table Gallery
      • Picture Frames Gallery
      • Rocking Chair
      • Sawhorse Gallery
      • Shaker-Style Bench Seat Gallery
      • Shaker Stool Gallery
      • Sofa Table Gallery
      • Stepladder Gallery
    • Trestle Table
      • Tool Cabinet
      • Tool Chest Gallery
      • Walking Cane Gallery
      • Wall Brackets Gallery
      • Wallclock Gallery
      • Wall Shelf Gallery
      • Winding Sticks Gallery
      • Wooden Plane Gallery
      • Wooden Spokeshave
      • Wooden Tray Gallery
      • Workbench Gallery
      • Other user projects vol. I
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      • Submit Photos to Gallery
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