This Is A New One

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  • Ken
    6 September 2013 at 5:19 am #18131

    This is a new one for me, yesterday I placed an online order with a company.

    Order went through, and I received a conformation email. Ten minutes later another email saying they needed to do an ID check, and would I scan my debit card and utility bills and email them back to them so they could complete the order.

    I sent an email back to them back and said not a chance, and to cancel the order. Another email arrived saying this was just with new customers and all would be fine. Yeah right, I tried to phone them, no answer. I phoned my bank, but the payment had been processed. Ok after more emails, I finely got the order cancelled now I have to wait up to ten days to get my money back.

    Not the best days shopping eh.

    Steve Follis
    6 September 2013 at 6:33 am #18132

    Wow, that is scarry Ken, good luck with the refund.

    Memphis, Tennessee

    dborn
    6 September 2013 at 10:01 am #18136

    That is a bit nerve racking… Can you file a complaint with the locale authorities? Might be something worth while to pursue to prevent others from falling in this trap.

    Ken
    6 September 2013 at 11:02 am #18138

    Thanks Steve/Dan yeah I have passed it on to the powers that be.

    Pat Pepper Wigan Lancashire.
    6 September 2013 at 11:11 am #18141

    Ken you have done the right thing. There are quite a few scammers out there who put up adds particularly on eBay that look genuine but when you get to the payment section you are directed somewhere else that looks like eBay but it isn’t. If your purchase was through the site I’d put a message through to them and I suspect they will already be aware of this vendor. For what it is worth try to make payments via PayPal you at least have some redress if it goes wrong.

    Eddy Flynn
    6 September 2013 at 12:27 pm #18142

    name and shame them Ken

    Eddy .. Liverpool, Merseyside, UK
    ,

    David Gill
    6 September 2013 at 8:52 pm #18174

    Ken
    I hope it works out for you and you do not lose out

    Wigan, Lancs. England :

    Ken
    6 September 2013 at 8:54 pm #18175

    Pat, Eddy, David, thanks guys

    Mark Armstrong
    6 September 2013 at 10:52 pm #18183

    you Done right thing Ken
    It still amazes me how many people would fall for it.
    Hope you get your money back good luck

    Dagenham, Essex, England

    Ken
    6 September 2013 at 11:05 pm #18184

    Thanks Mark

    Scott
    7 September 2013 at 1:08 am #18193

    Good call Ken. I have a good friend who just had their bank account emptied because of a hacked debit card. I will never use a debit card for that very reason.

    -Scott Los Angeles

    david o’sullivan
    7 September 2013 at 1:18 am #18195

    well done ken you should name and shame them

    "we can learn what to do, by doing" Aristotle

    Brett aka Pheasantww
    7 September 2013 at 1:18 pm #18232

    Ken, If you paid via credit card, I would call the CC company and make sure the charges are cancelled thru them.

    Located in Honeoye Falls NY USA. The Finger Lakes region of Western NY.

    "If you give me 6 hours to fell a tree, I will take the first 4 to sharpen my axe" Abe Lincoln

    Ken
    7 September 2013 at 1:28 pm #18235

    Thanks guys, Brett I used my debit card, I have been in contact with bank. Thanks for the help. 😉

    Ken
    13 September 2013 at 11:00 pm #18723

    Hi guys, just a quick update on this. Money was refunded to my account today, pleased its all sorted out now. 🙂

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