Possible First Customers
- This topic has 6 replies, 6 voices, and was last updated 8 years ago by STEVE MASSIE.
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24 March 2016 at 10:33 pm #135933
This may be a little premature but I just had my possible first customer. They are from Bucks County Pa in the U.S. I was referred to them by a guy who installed floors for my house. Wow. There is a lot to learn when dealing with people. They were in my area and stopped over to my house. My shop is a garage, never refinished since it was built in the 1930’s. I invited them in and could tell they liked the tools and had questions about the different size boxes I made (pricing, etc.). I kept on thinking, “Man I wish my shop was nicer.” I could tell they liked the idea of me going into the shop and bringing boxes out for them to look at. I am getting some work done to my garage this summer so they may help in the future. I really don’t have good people skills so I felt very awkward when speaking with them. Anyway, they ordered two small boxes for their nephews.
24 March 2016 at 10:54 pm #135934Congratulations! You’ve taken a very big first step. Best of luck.
25 March 2016 at 11:18 am #135944Congratulations from the UK, too. Don’t worry about the workshop or your people skills. Be pleasant and open, but above all be yourself, and people will buy from you. Your workshop is a working environment, not a retail store, so doesn’t need to be surgically clean and tidy. When people buy your products, they are buying a little piece of you, too, because they met you. They will be very happy with their purchase!
26 March 2016 at 11:55 am #135960That’s great, Congrats. I’m not too far from that area – here in Northern NJ 🙂
I don’t have people skills either, so I can relate to that sort of awkwardness. Heh
Good luck.
26 March 2016 at 12:56 pm #135961Thanks NLJSellers. This makes complete sense. I will always keep this mind. Thank you.
23 April 2016 at 6:40 pm #136638Congratulations, I never judge a book by it’s cover. I am more interested in the Craftsmanship. My shop is my garage also, it is not pretty but I do keep it clean and tidy.
Steve
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